Message for Friday, May 26

Loom

Martha Brown・

over 4 years ago

1.2×

33 sec⚡️41 sec33 sec27 sec22 sec19 sec16 sec13 sec

1.2×

33 sec⚡️41 sec33 sec27 sec22 sec19 sec16 sec13 sec

joy

love

wow

yay

down

More reactions

2 Comments

Lisha Kayrooz

Jan 21

Sorry.. I wasn't logged in - it's lisha_k@tpg.com.au in Australia.

Anonymous

Jan 21

Thank you, Jeff! 🙏 This one had a familiar ring about it because I was one of that small number of people who smacked into this brick wall as well.This is SUCH a big issue and as you said earlier, many service managers just don't want to know about it because they want to rush around and smash out fast fixes. I could talk very specifically about a government agency here in Australia where our son worked in I.T. support - they have a woeful approach to dealing with this same issue. Talk to me if you ever want another really bad example.Once again, terrific content and always enjoyable delivery. Love your work!!

Jeff Toister

Jan 22

Thanks, Lisha! There are definitely ample opportunities to search for icebergs... as I'm reminded of whenever I find one in my own business!