Do you think we should add a "here's why and when you need to do this" phrase here?
Reply
Phillip Wolff
Oct 25, 2022
Damnnnnn you used the iPad again??? :( So small
Reply
Phillip Wolff
Oct 25, 2022
"Open the Engage App. You will need to download this from either the Apple App Store or the Google Play store."
Reply
Phillip Wolff
Oct 25, 2022
remove "to update the firmware" ... you're only connecting to the lock, not updating yet.
Reply
Phillip Wolff
Oct 25, 2022
(edited)
"The unit lock you selected will begin to blink red, meaning your phone is establishing a connection with the lock."
Reply
Phillip Wolff
Oct 25, 2022
"The app will then say 'connected' at the bottom of the screen. Next, tap 'Update Firmware' to begin the process."
Reply
Phillip Wolff
Oct 25, 2022
SLOW DOWN HERE. The text is tooo tinyyy and you're tapping too fast.
Reply
Phillip Wolff
Oct 25, 2022
"Then, tap the most recent firmware version, located here at the top" (Then hold on this screen so they can see it's the most recent number. Your taps are too fast and Billy the maintenance guy is going to miss that.
Reply
Phillip Wolff
Oct 25, 2022
Blink what color(s)? Blink for how long? Why is it doing this?
Reply
Phillip Wolff
Oct 25, 2022
"Then the light on your lock will begin to blink red and green, which means it's finalizing the update. This usually takes 5 minutes."